It is in the interest of Air Botswana to publish the decision by the Accounting Officer
to cancel the tender for the procurement of Customer Contact Center Management
Services to Air Botswana. Any inconvenience caused by this cancellation is highly
regretted.
| Tender Reference | AB/276/2024 |
| Tender/Request Title | Procurement of Customer Contact Center Management Services to Air Botswana |
| Publication Date | 10 October 2025 |
| Tender Status | Award Stage |
| Nature of Requirement | Services |
| Method of Procurement | Open Domestic Bidding |
| Reason(s) for Cancellation. | Due to unforeseen circumstances and increased operational costs. As a result, this tender is cancelled in accordance with regulation 66 (4)b of Public Procurement Regulations of 2023. |
| Accounting Officer’s Approval | Mr Boikanyo Ntwaagae Acting General Manager |



