The capital of Botswana and seat of government, Gaborone is a vibrant, fast-growing city and an important business and tourism hub in the southern African region. From the...

Customer Relations

Air Botswana is committed to service excellence and from the moment you call into our reservations offices, to the time we bid you farewell, we deliver high quality service to our valued customers.

Our Sales staff are fully trained to efficiently handle your reservations while the airport ground staff swiftly and pleasantly checks you in for your flight and upon boarding, one enjoys the most pleasant and professional in-flight service in the region.

For details of special services available including unaccompanied minors, pets, special meals etc visit our Ground Handling site.

Because customer delight is our business, we would like to hear your views, questions or suggestions on what you would like Air Botswana to do in order to make your next flight a more enjoyable flying experience.